Returns & Exchanges
At Suspension Engineering, we want you to be completely satisfied with your high-performance fashion. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
- 3.Ship the Package
Securely pack your items and drop off the package at any authorized carrier location within 7 days of receiving your label.
- 4.Quality Inspection & Refund
After our workshop inspects the garments for quality assurance, your refund or exchange will be processed within 5-7 business days.