Frequently Asked Questions
Everything you need to know about our high-performance apparel.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the most accurate fit.
What payment methods do you accept?
Suspension Engineering accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize engineering our garments with eco-friendly fabrics, including organic cotton and recycled synthetics, to ensure durability without compromising the planet.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.